Questions & answers
A little clarity goes a long way.
A closer look at what Canopy does today, how teams work together, and what you can expect.
Who is Canopy for?
Canopy is designed for nonprofits, community centers, clubs, associations, and other people-focused organizations that manage contacts, programs, memberships, giving, or volunteers.
Do people need separate accounts for every role?
No. One person can be a member, donor, volunteer, and participant at the same time. Those activities can live together in one organization-specific contact record.
Can we bring in existing contacts?
Yes. Authorized staff can import contacts from a CSV, review skipped rows, export their data, and merge duplicate records.
Can members register for programs?
Yes. Signed-in, linked members can browse published sessions, register, join a waitlist when full, and cancel their own registration.
Can Canopy collect online payments?
Not yet. Canopy can record donations and paid memberships, but online checkout and automated billing are not currently part of the application.
Does Canopy include a member portal?
Yes. Members can view their membership, upcoming sessions, giving history, volunteer activity, and profile, depending on their organization and linked records.
Can multiple staff members work together?
Yes. Owners and administrators can invite team members with roles that govern access to organization settings and day-to-day operations.
How is organizational data separated?
Canopy uses organization-scoped records and permission checks so staff and members access records within their own organization.
Is public pricing available?
Pricing and availability are not published yet. Contact us to discuss your organization and current access options.
Something else on your mind?
Tell us what your organization is trying to do and we'll help you explore the fit.
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